A suitable device
Use a smartphone, tablet, laptop, or desktop computer with a working camera and microphone.
Stable internet connection
A strong and reliable internet connection helps avoid interruptions during your child’s appointment.
Video capability
Video consultations allow our clinicians to better assess your child’s symptoms, behaviour, and overall wellbeing.
Quiet and well-lit environment
Choose a private space with good lighting so the clinician can clearly see and interact with your child.
Parent or guardian present
A parent or guardian must be present during the consultation to assist with communication and support the child during the appointment.